Booking & Cancelation Policy
As our class sizes grow, we urge all current and prospective students to start reserving their class spot using Mindbody. We want to make sure our students get the most out of every class so we don’t run out of space or props. We don’t want to have to turn anyone away at the door. Some classes may fill up, but don’t worry; there is a waitlist! If someone cannot make it, your spot will open up, automatically adding you to the class.
If you have never used Mindbody before, here are some simple instructions! It is a really easy setup, and you should only have to log in once!
You can download the free app here: https://www.mindbodyonline.com/get-the-mindbody-app
This part is important, so listen up. 🙂 If you have ALREADY visited the studio or bought a class online, you already have an account! Please do not make a new one. All you have to click is “Need a new password” and use the email address you gave us, and all your info will be ready for you when you log in.
Simply search for Soul Yoga Fenton (if it’s not there already). From here, you can reserve your spot by clicking “Book” next to the class you want to take. You can also purchase new passes, view our daily deals on specific classes, & get more information on upcoming events/workshops!
Once you book the classes you want to attend, you will be prompted to add them to your personal calendar to stay committed to planning around each class.
If you “Book” a class and are a no-show or cancel within 2 hours before the class, Mindbody will subtract a class pass from your account and charge your account $10. If you have an unlimited membership, you will be charged $10. If something comes up and you cannot make your class, simply jump on the app and cancel your booking. It’s that simple!
Workshop Cancellation Policy: Workshop payment is nonrefundable. Cancellations received 30 or more days from the workshop date will receive a studio credit for the total amount paid will be placed on your account. Cancellations received 29 or less days from the date of the workshop, no studio credit or refund regardless of the reason for cancellation.
If you do not have a smartphone, you can still access your account by visiting our website and selecting “Classes > Schedule” in the menu to plan out your classes by selecting “Enroll” next to the class/es you’d like to book. The same rule applies here, if you already have visited the studio, you have an account and do not need a new one. You just need a new password.
We appreciate each and every one of you and want you to get the most out of each yoga class you attend and package you purchase!